Privacy Policy

Your use of this website is subject to GDPR legislation, which gives a set of rights as explained below:

General Data Protection Regulation (GDPR) – Privacy Notice

Who we are

This service is run by East Sussex County Council.

What we collect and why

User Entered Data

The data entered on this website is used to send you weather alerts, and to provide summary information to those responsible for managing the service.

This data includes your email address. For users that register on our website, we also store the personal information they provide in their user profile.

All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

You must be at least 13 years old to register for this service. If you are under 13 you can get a parent or someone else who cares for you to register for you.

We will keep this data as long as this service is being provided and you have not closed your account or requested your account be closed. If this service is terminated or your account is closed, then we will delete any personal information within 3 months. Backup data may be retained for up to 2 years.


Our website uses cookies to help users interact with the site more efficiently. Cookies typically expire after two weeks and are primarily used to support auto completion of forms such as log in or email enquiries. We do not store or process cookie information beyond their anonymous use by Google Analytics.

Website Logging

We store logs of IP addresses and requests in order to track technical problems and monitor for abuse. We delete this information after two months. Backup data may be retained for up to 2 years.


We use Google Analytics to collect standard log information and details of visitor behaviour patterns. This information is processed in a way that does not identify anyone.

 Legal Basis

The legal basis for us storing and processing your user entered data is that you have actively given us your consent. You may withdraw your consent at any time by closing your account using the website, or by getting in touch with us.

Who we share it with

User Entered Data

We may pass encrypted user entered data to an external researcher if you have selected to be contacted in the future. The researcher(s) and the research organisation will be selected by East Sussex County Council.


Standard log information and details of visitor behaviour patterns is passed to Google Analytics.

What are your rights?

You can use the website to see and edit all your user entered data by logging on to your account.

You can also close your account, and we will delete any personal information within three months; backup data may be retained for up to two years. If you want data deleted sooner than that then please get in touch.

You can contact the Data Protection Office directly ( and have the right to make a complaint.

Changes to this notice

This notice was last updated on 31st May 2022.

This notice will be updated whenever there is a substantive change to the service or website, or if there is a change to the appropriate legislation.


East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.

In line with article Article 6(1)(a) and 9(2)(a) GDPR your consent will be obtained for the collection and processing of personal and sensitive (ethnicity/health/disability) data.

Special category (sensitive) data is processed for reasons of substantial public interest’ (Schedule 1, Part 2(8)) in order to ensure equality of opportunity and treatment.

This privacy notice covers the equalities information that we collect for the heat alert and cold alert services.

We won’t share your individual information, it will only be reported as part of anonymous statistics.

We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

Your information is processed in the UK or in a country with an adequacy agreement with the UK.

We collect and process your equality information to enable us to comply with a legal obligation. The public sector Equality Duty means that we must consider all individuals when carrying out our day-to-day work, in shaping policy, in delivering services and also in relation to our own employees.

In this case we have a duty under section 149 of the Equality Act 2010 to have due regard to the need to:

  • eliminate discrimination, harassment, victimisation
  • advance equality of opportunity
  • foster good relations.

Also under the Equalities Act 2010, we must publish information annually relating to those affected by our policies and practices.

As some data collected is special category data, there is also a substantial public interest in collecting and processing this data.

Your Rights

Under data protection legislation, you have the right:

  • to be informed why, where and how we use your information
  • to ask for access to your information
  • to ask for your information to be corrected if it is inaccurate or incomplete
  • to ask for your information to be deleted or removed where there is no need for us to continue processing it
  • to ask us to restrict the use of your information
  • to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
  • to object to how your information is used
  • to challenge any decisions made without human intervention (automated decision making)

Please visit data subject rights for further details.